Do you ship pool supplies across Canada?

Yes — we ship pool supplies Canada-wide to all provinces and territories. Carriers: UPS, Purolator, Canpar, or FedEx Transit Times: ON/QC: 1–3 business days MB/SK/AB/BC: 2–5 business days Atlantic & Territories: 3–7 business days Rates: Calculated at checkout by weight, size, and postal code Free Shipping: Available over qualifying order thresholds (excludes oversized/remote areas) Oversized Items: May ship freight with curbside delivery Tracking: Sent as soon as your order ships

Are your pool supplies suitable for both above-ground and in-ground pools?

Most pool supplies—chemicals, test kits, brushes, hoses, and maintenance tools—work for both above-ground and in-ground pools. Equipment such as pumps, filters, ladders, and liners must be matched to your pool type and size. If you’re unsure, contact support with your pool details for compatibility assistance.

Can I order replacement pool parts online?

Yes. You can order replacement pool parts online, add them to your cart, and check out easily. We ship across Canada with tracking, and our team can help verify part compatibility before purchase.

How do I maintain proper pool water chemistry?

To balance pool water properly, follow these steps: Adjust Alkalinity (80–120 ppm)Raise with sodium bicarbonate; lower with muriatic or dry acid. Adjust pH (7.4–7.6)Raise with soda ash; lower with acid. Balance Calcium Hardness (200–300 ppm)Increase with calcium chloride; reduce by partially draining/refilling. Sanitize (1–3 ppm chlorine)Use tablets, liquid, powder, or a salt chlorine generator. Shock weekly/biweekly. Check CYA Stabilizer (35–60 ppm; 60–80 ppm for saltwater)Helps protect chlorine from sunlight. Monitor Total Dissolved Solids (below 1,200–1,500 ppm)Drain/refill if levels are too high. Shock the PoolBoosts free chlorine to eliminate contaminants. Test AgainEnsure all levels return to proper ranges.

How often should I replace pool filters or cartridges?

Most pool filter cartridges last 3–5 years, but lifespan depends on usage, water conditions, and cleaning habits. Replace your cartridge when you notice: Cleaning frequency doubling compared to normal Cloudy water even with balanced chemistry Visible rips, cracked end caps, or crushed pleats Inability to reduce pressure after cleaning Properly sized filters and consistent maintenance extend cartridge life significantly.

Seasonal Tips

Should You Replace Your Pool Liner Before Winte...

August 28, 2026Kristina Cathcart

If your pool liner is starting to look worn, faded, brittle, or damaged, August is a good time to start thinking about whether it needs to be replaced. Many pool...

Safety Cover vs. Winter Cover: What’s the Diffe...

August 24, 2026Kristina Cathcart

When it comes time to close your pool for the season, choosing the right cover is an important decision. While the terms winter cover and safety cover are sometimes used interchangeably,...

Solid Vinyl vs. Mesh Safety Covers: Which Is Ri...

August 17, 2026Kristina Cathcart

When it's time to replace a pool safety cover, one of the biggest decisions is choosing between mesh and solid vinyl. Both provide a safety barrier over the pool, but they...

Don’t Wait Until Fall: Why You Should Order You...

August 11, 2026Kristina Cathcart

If you need a new safety cover for your swimming pool this year, now is the time to order it. Many pool owners wait until they are ready to close the...

Questions to Ask Before Choosing a Pool Installer

July 1, 2026Kristina Cathcart

Whether you're installing an above ground pool or an inground pool, choosing the right installer is one of the most important decisions you'll make. A quality installation affects the safety,...

How Heat Waves Affect Pool Chemistry

June 15, 2026Kristina Cathcart

Nothing beats cooling off in the pool during a summer heat wave—but while rising temperatures may be great for swimming, they can create challenges for your pool water. Extended periods...