Owner's Resources

At PTL Direct, our pools, liners, hot tubs, and other products are backed by manufacturer warranties that protect against defects in materials and workmanship. Coverage varies by product, manufacturer, model, and purchase date.

For complete terms, conditions, exclusions, and limitations, please refer to the specific warranty document for your product.

Warranty coverage is determined by the manufacturer's warranty for the specific product purchased.

A product warranty generally covers defects in materials or workmanship and does not cover damage caused by improper installation, misuse, neglect, improper maintenance, improper water chemistry, unauthorized repairs or modifications, environmental conditions, or other exclusions specified in the applicable warranty.

Warranty periods may differ by product component. For example, a spa shell, equipment pack, plumbing, cover, and accessories may each have different warranty periods.

Where the manufacturer requires product registration, you must satisfy registration requirements according to the applicable warranty documentation.

This page provides a general overview for convenience. It does not replace, modify, extend, or supersede the manufacturer's written warranty.

For the complete warranty period, coverage, exclusions, limitations, transferability provisions, and other applicable conditions, please refer to the warranty document for your specific product.